Quality Policy
ADVANCED INTERNATIONAL MERCHANTS LIMITED COMPRISING OF AIM TRADING (PROCUREMENTS AND DISTRIBUTION OF INDUSTRIAL RAW MATERIALS IN THE CONSUMER INDUSTRY IN NIGERIA), AIM LOGISTICS (LOGISTICS AND SUPPLY CHAIN MANAGEMENT), AND AIM PROCESSING (PRODUCTION OF QUALITY FOOD-GRADE CARBON DIOXIDE); COMMIT TO ASCERTAINING, MEETING AND STRIVING TO EXCEED OUR CUSTOMERS’ SATISFACTION. ALSO ADHERING TO ALL STATUTORY AND REGULATORY REQUIREMENTS BY ALWAYS MAKING CONSCIOUS EFFORTS AND TAKING PRACTICAL STEPS TO ENHANCE OUR OPERATIONS, PROCESSES, AND PROCEDURES. ADEQUATE COMMUNICATION OF THIS QUALITY POLICY AND OBJECTIVES WITHIN THE ORGANIZATION AND OTHER RELEVANT STAKEHOLDERS IS IN PLACE. WE SHALL ALSO ENSURE, THROUGH PLANNED REVIEWS AND VERIFICATION EXERCISES THAT THIS POLICY AND THE QUALITY MANAGEMENT SYSTEM REMAIN ADEQUATE.
- TO PRODUCE 99,9% PURE CARBON DIOXIDE, CO2
- ENSURE 90% TIMELY DELIVERY.
- ENSURE 0% PRODUCT RETURNS.
- ENSURE IMPORTED MATERIALS GET TO THE CLIENT’S DESTINATION WITHIN THREE (3) DAYS AFTER IT REACHES THE TERMINAL.
- ENSURE 100% SAFETY OF CLIENTS’ PROPERTIES/CONSIGNMENTS WHILE ON-SITE AND EN-ROUTE FOR DELIVERY.
- ENSURE MATERIALS TO BE EXPORTED ARE DELIVERED AT THE NAMED PORT DESTINATION WITHIN 48 HOURS AFTER RECEIVING FROM CLIENTS.
- ASCERTAIN CUSTOMERS’ REQUIREMENTS AND THEIR CONTINUAL SATISFACTION BY CONDUCTING CUSTOMER SURVEYS QUARTERLY.
- ENSURE THE CONTINUOUS DEVELOPMENT OF OUR PERSONNEL THROUGH STRICT ADHERENCE TO 100% APPROVED TRAINING PROGRAMS AND PLANS.
ADVANCED INTERNATIONAL MERCHANTS LIMITED COMPRISING OF AIM TRADING (PROCUREMENTS AND DISTRIBUTION OF INDUSTRIAL RAW MATERIALS IN THE CONSUMER INDUSTRY IN NIGERIA), AIM LOGISTICS (LOGISTICS AND SUPPLY CHAIN MANAGEMENT), AND AIM PROCESSING (PRODUCTION OF QUALITY FOOD-GRADE CARBON DIOXIDE); COMMIT TO ASCERTAINING, MEETING AND STRIVING TO EXCEED OUR CUSTOMERS’ SATISFACTION. ALSO ADHERING TO ALL STATUTORY AND REGULATORY REQUIREMENTS BY ALWAYS MAKING CONSCIOUS EFFORTS AND TAKING PRACTICAL STEPS TO ENHANCE OUR OPERATIONS, PROCESSES, AND PROCEDURES. ADEQUATE COMMUNICATION OF THIS QUALITY POLICY AND OBJECTIVES WITHIN THE ORGANIZATION AND OTHER RELEVANT STAKEHOLDERS IS IN PLACE. WE SHALL ALSO ENSURE, THROUGH PLANNED REVIEWS AND VERIFICATION EXERCISES THAT THIS POLICY AND THE QUALITY MANAGEMENT SYSTEM REMAIN ADEQUATE.
- TO PRODUCE 99,9% PURE CARBON DIOXIDE, CO2
- ENSURE 90% TIMELY DELIVERY.
- ENSURE 0% PRODUCT RETURNS.
- ENSURE IMPORTED MATERIALS GET TO THE CLIENT’S DESTINATION WITHIN THREE (3) DAYS AFTER IT REACHES THE TERMINAL.
- ENSURE 100% SAFETY OF CLIENTS’ PROPERTIES/CONSIGNMENTS WHILE ON-SITE AND EN-ROUTE FOR DELIVERY.
- ENSURE MATERIALS TO BE EXPORTED ARE DELIVERED AT THE NAMED PORT DESTINATION WITHIN 48 HOURS AFTER RECEIVING FROM CLIENTS.
- ASCERTAIN CUSTOMERS’ REQUIREMENTS AND THEIR CONTINUAL SATISFACTION BY CONDUCTING CUSTOMER SURVEYS QUARTERLY.
- ENSURE THE CONTINUOUS DEVELOPMENT OF OUR PERSONNEL THROUGH STRICT ADHERENCE TO 100% APPROVED TRAINING PROGRAMS AND PLANS.
